Customer support that resolves itself
CylinBot turns your knowledge base into an AI agent that answers instantly, hands off to your team when it matters, and learns from every conversation.
Deflect repetitive tickets - without losing the human touch.
A complete support agent, not just a chatbot
Purpose-built for support
Answers are retrieved from your articles and cited - grounded in your content, never made up.
Effortless to run
Publish an article and it is chunked, embedded, and answerable within seconds. No pipelines to babysit.
Human when it counts
Smart escalation to a live agent or a ticket keeps a person in the loop - with presence and business hours.
Everything you need to deflect and delight
From the first grounded answer to the human handoff and the analytics that prove it is working.
Grounded AI answers
Every reply is retrieved from your knowledge base and cited, so the bot stays accurate and on-brand.
One-line embed
Drop a single script tag on any site. The widget respects your allowed origins out of the box.
Live agent handoff
When the bot reaches its limits, it hands off to a human in real time over Supabase Realtime.
Tickets when you are away
Off hours? The widget captures an email and opens a ticket your team answers by email.
Help center & search
A fast, SEO-friendly help center with full-text search - published straight from your articles.
Deflection analytics
Track conversations, bot-deflection rate, live chats, and open tickets from one dashboard.
Live in four steps
Write your knowledge base
Author articles in a rich editor. Publishing indexes them for retrieval automatically.
Embed the widget
Add one script tag to your site. Visitors get instant, grounded answers 24/7.
Escalate when it matters
The bot hands off to live agents or opens a ticket, so customers are never stuck.
Measure & improve
Watch deflection and conversations in the admin dashboard, then refine your content.
Answers your customers can trust
CylinBot retrieves the most relevant passages from your articles and cites them in every reply. If it cannot find the answer, it offers a human instead of guessing.
- Retrieval-augmented answers with source citations
- Confidence gates that trigger a clean human handoff
- Full conversation history for returning visitors
Make support your competitive edge
Stand up an AI support agent backed by your own content - and a human escalation path - in an afternoon.
No credit card required.